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Need to return or exchange an item?

 

It's simple and FREE

  • Drop us an email to online@oas.ie with the subject line "Return TSSXXXX" and replace the X with your order number.
  • We will email you out a free returns shipping label for you to print out
  • Stick it on the front of the shipping package and drop the parcel into your local An Post post office.

Click below to download the returns and exchange form to be included in your parcel

 

Download Now

 
 

Delivery

 

Within Ireland & Northern Ireland:

 

We offer free delivery within Ireland & Northern Ireland when you spend over €50 on our website. If you spend under €50, you will be charged €6 delivery. We use An Post courier service to deliver our parcels. Orders are shipped Monday-Friday for delivery during business hours. Please note that we cannot specify delivery times, deliveries can be made any time between 9am and 6pm, Monday to Friday. You will be provided with a tracking number upon request. 

*Please Note: Some items have a delivery surcharge because of their weight/size. This delivery surcharge can be up to €40. 

 

Orders will be dispatched within 72 hours and will be delivered within 96 hours, but this can vary depending on items ordered, busy periods etc. Please note that some items may have a Long Delivery associated with them, which can take up to 14 working days, so please always check the Delivery section on the item you are ordering. 

 

 

Within the United Kingdom:

 

We charge €15 postage for any orders to the UK under €65 and €6 for any orders over €65. We use Parcel Connect to deliver our parcels to the UK. Orders are shipped Monday-Friday for delivery during business hours. Please note that we cannot specify delivery times, deliveries can be made any time between 9am and 6pm, Monday to Friday. You will be provided with a tracking number upon request. 

*Please Note: some items have a delivery surcharge as they must be sent via pallet because of their weight/size. This delivery surcharge can be up to €40. 

 

Orders will be dispatched within 72 hours and will be delivered within 96 hours, but this can vary depending on items ordered, busy periods etc. Please note that some items may have a Long Delivery associated with them, which can take up to 14 working days, so please always check the Delivery section on the item you are ordering. 

 

 

Within Europe:

 

We charge €25 postage for any orders to any other European countries under €65 and €15 for any orders over €65. We use An Post to deliver our parcels throughout Europe. Orders are shipped Monday-Friday for delivery during business hours. Please note that we cannot specify delivery times. Deliveries can be made any time between 9am and 6pm, Monday to Friday. If your parcel is small enough, then it will be put through your letterbox. You will be provided with a tracking number upon request. 

*Please Note: some items have a delivery surcharge as they must be sent via pallet because of their weight/size.

 

Orders will be dispatched within 72 hours, but may take up to 14 days for delivery. Please note that some items may have a Long Delivery associated with them, which can take up to 28 working days, so please always check the Delivery section on the item you are ordering. 

 

 

Rest of World:

 

We charge €30 postage for any orders to any countries outside Europe under €65 and €25 for any orders over €65. We use An Post to deliver our parcels all over the world. Orders are shipped Monday-Friday for delivery during business hours. Please note that we cannot specify delivery times. Deliveries can be made any time between 9am and 6pm, Monday to Friday. If your parcel is small enough, then it will be put through your letterbox. You will be provided with a tracking number upon request. 

*Please Note: some items have a delivery surcharge as they must be sent via pallet because of their weight/size.

 

Orders will be dispatched within 72 hours, but may take up to 21 days for delivery. Please note that some items may have a Long Delivery associated with them, which can take up to 36 working days, so please always check the Delivery section on the item you are ordering. 

 

 

*Please Note:We reserve the right to change these conditions due to unforeseen circumstances or if an item has run out of stock and has to be specially ordered in. We will keep you posted of any changes to the best of our ability.

 

**Please Note:Inclusion of any product on our website is not a guarantee of it being in stock at the time of ordering. Items discontinued by manufacturers or that are no longer available that season we endeavour to remove from our website as quickly as possible, but remember, we are only human after all.

 

***Please Note:  Discounts in a sale do not apply to Uniform, Uniform Accessories, Badges or Publications. These items are 100% Profit Back To Scouting for funding within Scouting Ireland.